Terms and conditions
DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS
INDICATING POSSIBLE CRIMINAL ACTS OR THREATS TO PUBLIC SECURITY TO A COMPETENT AUTHORITY
If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.
We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.
Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: preventing crime or suspected criminal activity (such as fraud).
HOW LONG WE RETAIN YOUR INFORMATION
This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.
CORRESPONDENCE AND ENQUIRIES:
when you make an enquiry or correspond with us for any reason, whether by email or via our contact form ,we will retain your information for as long as it takes to respond to and resolve your enquiry and indefinitely afterward unless it is requested to be deleted AND it does not interfere with our compliance with laws and our legitimate business interest.
E-NEWSLETTER:
we retain the information you used to sign up for our e-newsletter for as long as you remain subscribed (i.e. you do not unsubscribe) or if we decide to cancel our e-newsletter service, whichever comes earlier.
CRITERIA FOR DETERMINING RETENTION PERIODS
In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:
- the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
- whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
- whether we have any legal basis to continue to process your information (such as your consent);
- how valuable your information is (both now and in the future);
- any relevant agreed industry practices on how long information should be retained;
- the levels of risk, cost and liability involved with us continuing to hold the information;
- how hard it is to ensure that the information can be kept up to date and accurate; and
- any relevant surrounding circumstances (such as the nature and status of our relationship with you).
HOW WE SECURE YOUR INFORMATION
We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
- only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
- using secure servers to store your information;
- verifying the identity of any individual who requests access to information prior to granting them access to information;
- using Secure Sockets Layer (SSL) software to encrypt any information you submit to us via any forms on our website and any payment transactions you make on or via our website;
- only transferring your information via closed system or encrypted data transfers
TRANSMISSION OF INFORMATION TO US BY EMAIL
Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.
We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.
SERVER LOG INFORMATION
Information collected when you visit our website is transferred outside of the EEA and stored on the servers of our third party hosting company , Shopify. You can access their privacy policy here: www.shopify.com/privacy
Country of storage: Canada and the United States
Safeguard(s) used: our third-party hosting provider has self-certified its compliance with the EU-U.S. Privacy Shield.
CONTACT FORM AND EMAIL
Information you submit to us via our contact form is transferred outside the EEA and stored on our third party email and customer service systems. Our email provider is Klaviyo Inc. You can access their privacy policy here: www.klaviyo.com/privacy. Our customer service system provider is Zendesk. You can access their privacy policy here: https://www.zendesk.com/company/customers-partners/eu-data-protection/
Country of storage: United States. This country is not subject to an adequacy decision by the European Commission.
Safeguard(s) used: our third party email provider has self-certified its compliance with the EU-U.S. Privacy Shield
E-NEWSLETTER
Information you submit to us when you sign up for our e-newsletter is transferred outside the EEA and stored on our third-party mailing list provider’s servers. Our third party mailing list provider is: Klaviyo. You can access their privacy policy here: www.klaviyo.com/privacy
[Country of storage: The United States. This country is not subject to an adequacy decision by the European Commission.
Safeguard(s) used: our[third party mailing list provider has self-certified its compliance with the EU-U.S. Privacy Shield.
GOOGLE ANALYTICS
Information collected by Google Analytics (your IP address and actions you take in relation to our website) is transferred outside the EEA and stored on Google’s servers. You can access Google’s privacy policy here: https://www.google.com/policies/privacy/
Country of storage: United States of America. This country is not subject to an adequacy decision by the European Commission.
Safeguard(s) used: Google has self-certified its compliance with the EU-U.S. Privacy Shield which is available here: https://www.privacyshield.gov/welcome. The EU-U.S. Privacy Shield is an approved certification mechanism under Article 42 of the General Data Protection Regulation, which is permitted under Article 46(2)(f) of the General Data Protection Regulation. You can access the European Commission decision on the adequacy of the EU-U.S. Privacy Shield here: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm
PAYMENT PROCESSOR
Information you submit to us by our third-party payment processor, Shopify Payments, is transferred outside the EEA and stored on their servers. You can access their privacy policy here: https://pay.shopify.com/tos-privacy-policy
Country of storage: The United States and Canada. These countries are not subject to an adequacy decision by the European Commission.
Safeguard(s) used: our payment processor has self-certified its compliance with the EU-U.S. Privacy Shield.
VERIFYING YOUR IDENTITY WHERE YOU REQUEST ACCESS TO YOUR INFORMATION
Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so. These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorized access to your information.
YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR CERTAIN PURPOSES
You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to Dejavu Brands at 7077 willoughby ave Los Angeles CA 90038
sending an email to: dejavuperfumessales@gmail.com
to object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analyzing or predicting your behavior based on your information) based on any of these purposes; and
to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).
SENSITIVE PERSONAL INFORMATION
‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.
We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.
If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it.
CALIFORNIA DO NOT TRACK DISCLOSURES
“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org
For information on how to opt out from tracking technologies used on our website, see our cookies policy which is available here: https://kylieskin.com/pages/cookie-policy